TreasureMile - Terms and Conditions
Last Updated: December 20, 2025
Introduction
1. Introduction These terms and conditions and the documents referred to below (the "Terms") apply to the use of the current website (the "Website") and its related or connected services (collectively, the "Service").
You should carefully review these Terms as they contain important information concerning your rights and obligations concerning the use of the Website and form a binding legal agreement between you - our customer (the "Customer"), and us. By using this Website and/or accessing the Service, you, whether you are a guest or a registered user with an account (“Account”), agree to be bound by these Terms, together with any amendments, which may be published from time to time. If you do not accept these Terms, you should refrain from accessing the Service and using the Website.
The Service is owned by TD Investments Ltd. a limited liability company registered in Belize with company registration number 000023410, with registered address at 9 Barrack Road, Belize City, Belize (“Company”).
2. General Terms We reserve the right to revise and amend the Terms (including any documents referred to and linked to below) at any time. You should visit this page periodically to review the Terms and Conditions. Amendments will be binding and effective immediately upon publication on this Website. If you object to any such changes, you must immediately stop using the Service. Your continued use of the Website following such publication will indicate your agreement to be bound by the Terms as amended. Any bets not settled prior to the changed Terms taking effect will be subject to the pre-existing Terms.
3. Your Obligations You acknowledge that at all times when accessing the Website and using the Service:
3.1. You are over 18, or the legal age at which gambling, or gaming activities are allowed under the law or jurisdiction that applies to you. We reserve the right to request proof of age documents from you at any time.
3.2. You are of legal capacity and can enter into a binding legal agreement with us. You must not access the Website or utilize the Service if you are not of legal capacity.
3.3. You are a resident in a jurisdiction that allows gambling. You are not a resident of any country in which access to online gambling to its residents or to any person within such country is prohibited. It is your sole responsibility to ensure that your use of the service is legal.
3.4. You may not use a VPN, proxy or similar services or devices that mask or manipulate the identification of your real location.
3.5. You are the authorized user of the payment method you use.
3.6. You must make all payments to us in good faith and not attempt to reverse a payment made or take any action which will cause such payment to be reversed by a third party.
3.7. When placing bets, you may lose some or all of your money deposited to the Service in accordance with these Terms and you will be fully responsible for that loss.
3.8. When placing bets, you must not use any information obtained in breach of any legislation in force in the country in which you were when the bet was placed.
3.9. You are not acting on behalf of another party or for any commercial purposes, but solely on your own behalf as a private individual in a personal capacity.
3.10. You must not either attempt to manipulate any market or element within the Service in bad faith nor in a manner that adversely affects the integrity of the Service or us.
3.11. You must generally act in good faith in relation to use of the Service at all times and for all bets made using the Service.
3.12. You, or, if applicable, your employees, employers, agents, or family members, are not registered as an Affiliate in our Affiliate program.
4. Restricted use 4.1. You must not use the Service:
4.1.1. If you are under the age of 18 years (or below the age of majority as stipulated in the laws of the jurisdiction applicable to you) or if you are not legally able to enter into a binding legal agreement with us or you acting as an agent for, or otherwise on behalf, of a person under 18 years (or below the age of majority as stipulated in the laws of the jurisdiction applicable to you);
4.1.2. The player accepts sole responsibility of their gaming activity at the casino, including the legality of online gambling in their country/jurisdiction of residence or location. The availability of our services does not intend to enable the player to contravene any applicable laws or regulations with online gaming.
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4.1.3. We shall not be liable for any breach of any local, national/federal, state or other laws that may occur because of the player’s gaming activity at the casino.
4.1.4. To collect nicknames, e-mail addresses and/or other information of other Customers by any means (for example, by sending spam, other types of unsolicited emails or the unauthorized framing of, or linking to, the Service);
4.1.5. to disrupt or unduly affect or influence the activities of other Customers or the operation of the Service generally.
4.1.6. to promote unsolicited commercial advertisements, affiliate links, and other forms of solicitation which may be removed from the Service without notice.
4.1.7. in any way which, in our reasonable opinion, could be considered as an attempt to: (i) cheat the Service or another Customer using the Service; or (ii) collude with any other Customer using the Service in order to obtain a dishonest advantage.
4.1.8. to scrape our odds or violate any of our Intellectual Property Rights; or
4.1.9. for any unlawful activity whatsoever.
4.2. You cannot sell or transfer your account to third parties, nor can you acquire a player account from a third party.
4.3. You may not, in any manner, transfer funds between player accounts.
4.4. We may immediately terminate your Account upon written notice to you if you use the Service for unauthorised purposes. We may also take legal action against you for doing so in certain circumstances.
4.5. Employees of the Company, its licensees, distributors, wholesalers, subsidiaries, advertising, promotional or other agencies, media partners, contractors, retailers and members of the immediate families of each are NOT allowed to use the Service for real money without prior consent from the Company Director or CEO. Should such activity be discovered, the account(s) will be immediately terminated, and all bonuses/winnings will be forfeited.
5. Registration You agree that at all times when using the Service:
5.1. We reserve the right to refuse to accept a registration application from any applicant at our sole discretion and without any obligation to communicate a specific reason.
5.2. Before using the Service, you must personally complete the registration form and read and accept these Terms. To start betting on the Service or withdraw your winnings, we may require you to become a verified Customer which includes passing certain checks. You may be required to provide a valid proof of identification and any other document as it may be deemed necessary. This includes but is not limited to, a picture ID (copy of passport, driver's licence or national ID card) and a recent utility bill listing your name and address as proof of residence. We reserve the right to suspend wagering or restrict Account options on any Account until the required information is received. This procedure is done in accordance with the applicable gaming regulation and the anti-money laundering legal requirements. Additionally, you will need to fund your Service Account using the payment methods set out on the payment section of our Website.
5.3. You have to provide accurate contact information, inclusive of a valid email address (“Registered Email Address”) and update such information in the future to keep it accurate. It is your responsibility to keep your contact details up to date on your Account. Failure to do so may result in you failing to receive important Account related notifications and information from us, including changes we make to these Terms. We identify and communicate with our Customers via their Registered Email Address. It is the responsibility of the Customer to maintain an active and unique email account, to provide us with the correct email address and to advise Company of any changes in their email address. Each Customer is wholly responsible for maintaining the security of his Registered Email Address to prevent the use of his Registered Email Address by any third party. Company shall not be responsible for any damages or losses deemed or alleged to have resulted from communications between Company and the Customer using the Registered Email Address. Any Customer not having an email address reachable by Company will have his Account suspended until such an address is provided to us. We will immediately suspend your Account upon written notice to you to this effect if you intentionally provide false or inaccurate personal information. We may also take legal action against you for doing so in certain circumstances and/or contact the relevant authorities who may also take action against you.
5.4. You are only allowed to register one Account with the Service. Accounts are subject to immediate closure if it is found that you have multiple Accounts registered with us. This includes the use of representatives, relatives, associates, affiliates, related parties, connected persons, and/or third parties operating on your behalf.
5.5. To ensure your financial worthiness and to confirm your identity, we may ask you to provide us with additional personal information, such as your name and surname, or use any third-party information providers we consider necessary. Should any additional personal information be obtained via third-party sources, we will inform you about the data obtained.
5.6. You must keep your password for the Service confidential. Provided that the Account information requested has been correctly supplied, we are entitled to assume that bets, deposits, and withdrawals have been made by you. We advise you to change your password on a regular basis and never disclose it to any third party. It is your responsibility to protect your password and any failure to do so shall be at your sole risk and expense. You may log out of the Service at the end of each session. If you believe any of your Account information is being misused by a third party, or your Account has been hacked into, or your password has been discovered by a third party, you must notify us immediately. You must notify us if your Registered Email Address has been hacked into, we may, however, require you to provide additional information/ documentation so that we can verify your identity. We will immediately suspend your Account once we are aware of such an incident. In the meantime, you are responsible for all activity on your Account including third-party access, regardless of whether or not their access was authorized by you.
5.7. You must not at any time transmit any content or other information on the Service to another Customer or any other party by way of a screen capture (or other similar method), nor display any such information or content in a frame or in any other manner that is different from how it would appear if such Customer or third party had typed the URL for the Service into the browser line.
5.8. When registering, you will receive the possibility to use all currencies available on the website. Those will be the currencies of your deposits, withdrawals, and bets placed and matched into the Service as set out in these Terms. Some payment methods do not process in all currencies. In such cases a processing currency will be displayed, along with a conversion calculator available on the page.
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5.9. We are under no obligation to open an Account for you and our website sign-up page is merely an invitation to treat. It is entirely within our sole discretion whether or not to proceed with the opening of an Account for you and, should we refuse to open an Account for you, we are under no obligation to provide you with a reason for the refusal.
5.10. Upon receipt of your application, we may be in touch to request further information and/ or documentation from you in order for us to comply with our regulatory and legal obligations.
6. Your Account 6.1. Accounts could use several currencies; in this case, all Account balances and transactions appear in your account in the currency used at the time of Registration for the transaction.
6.2. We do not give credit for the use of the Service.
6.3. We may close or suspend an Account if you are not or we reasonably believe that you are not complying with these Terms, or to ensure the integrity or fairness of the Service or if we have other reasonable grounds to do so. We may not always be able to give you prior notice. If we close or suspend your Account due to you not complying with these Terms, we may cancel and/or void any of your bets and withhold any money in your account (including the deposit).
6.4. We reserve the right to close or suspend any Account without prior notice and return all funds. Contractual obligations already matured will however be honored.
6.5. We reserve the right to refuse, restrict, cancel or limit any wager at any time for whatever reason, including any bet perceived to be placed in a fraudulent manner in order to circumvent our betting limits and/ or our system regulations.
6.6. If any amount is mistakenly credited to your Account, it remains our property and when we become aware of any such mistake, we shall notify you and the amount will be withdrawn from your Account.
6.7. You must inform us as soon as you become aware of any errors with respect to your Account.
6.8. Please remember that betting is purely for entertainment and pleasure, and you should stop as soon as it stops being fun. Absolutely do not bet anything you can’t afford to lose. If you feel that you may have lost control of your gambling, we offer a range of Responsible Gambling controls. Just send a message to our Customer Support Department using your Registered Email Address that you wish to discuss the options available for. Any request may take up to 24 hours from the moment of its receipt to be actioned. Please refer to our Responsible Gaming page for more information.
6.9. You cannot transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial or otherwise. The prohibition on said transfers also includes however and is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form.
6.10. Should you wish to close your account with us, please send an email from your Registered Email Address to our Customer Support Department via the links on the Website.
6.11.Dormant and Inactive Customer Accounts
- If you have not logged into your Customer Account or otherwise not accessed or used it for a continuous period of twelve (12) calendar months, your Customer Account shall be deemed to be dormant or inactive. Similarly, if we have suspended your Customer Account for the reasons given in the section headed Suspending and Closing an Account for such a period it shall be considered dormant or inactive.
- Any Customer Account deemed to be dormant or inactive will be administered in accordance with applicable laws or regulations.
6.11.1. Loyalty
• Inactive accounts (defined as any account that hasn’t made a Cash Deposit for a period of 12 months or more) will forfeit their accrued loyalty balance at the discretion of the casino.
• For any Non-Depositing players (where no Cash Deposit has been made) Loyalty balances will expire 90 days post the last wager.
6.11.2. Balance Clean Up
• Inactive accounts (defined as any account that hasn’t made a Cash Deposit for a period of 12 months or more) will forfeit:
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- Any bonus balance where there is no associated Cash Balance,
- Where a cash and Bonus balance is present both balances will be forfeited,
- Where a cash-only balance is present this balance will be forfeited.
• The casino will make all reasonable attempts to warn player of upcoming removals.
7. Deposit of Funds 7.1. All deposits should be made from an account or payment system or credit card that is registered in your own name, and any deposits made in any other currency will be converted using the daily exchange rate obtained from oanda.com, or at our own bank's or our payment processor’s prevailing rate of exchange following which your Account will be deposited accordingly. Note that some payment systems may apply additional currency exchange fees which will be deducted from the sum of your deposit.
7.2. Fees and charges may apply to customer deposits and withdrawals, which can be found on the Website. In most cases we absorb transaction fees for deposits to your Treasure Mile account. You are responsible for your own bank charges that you may incur due to depositing funds with us.
7.3. Company is not a financial institution and uses a third-party electronic payment processors to process credit and debit card deposits; they are not processed directly by us. If you deposit funds by either a credit card or a debit card, your Account will only be credited if we receive an approval and authorisation code from the payment issuing institution. If your card issuer gives no such authorisation, your Account will not be credited with those funds.
7.4. You agree to fully pay any and all payments and charges due to us or to payment providers in connection with your use of the Service. You further agree not to make any chargebacks or renounce or cancel or otherwise reverse any of your deposits, and in any such event you will refund and compensate us for such unpaid deposits including any expenses incurred by us in the process of collecting your deposit, and you agree that any winnings from wagers utilising those charged back funds will be forfeited. You acknowledge and agree that your player account is not a bank account and is therefore not guaranteed, insured or otherwise protected by any deposit or banking insurance system or by any other similar insurance system of any other jurisdiction, including but not limited to your local jurisdiction. Furthermore, the player account does not bear interest on any of the funds held in it.
7.5. If you decide to accept any of our promotional or bonus offers by entering a bonus code during deposit, you agree to the Terms of Bonuses and terms of each specific bonus.
7.6. Funds originating from criminal and/or illegal and/or unauthorized activities must not be deposited with us.
7.7. If you deposit using your credit card, it is recommended that you retain a copy of Transaction Records and a copy of these Terms.
7.8. Internet Gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use your payment card to deposit on this site. It is your responsibility to know the laws concerning online gambling in your country of domicile.
8. Withdrawal of Funds 8.1. You may withdraw any unutilized and cleared funds held in your player account by submitting a withdrawal request in accordance with our withdrawal conditions. The minimum withdrawal amount per transaction is US$100 (or equivalent in other currency).
8.2. There are no withdrawal commissions if you roll over (wager) the deposit at least 1 time. Otherwise, we are entitled to deduct a fee with minimum sum of US$20 (or equivalent in your account currency) to combat money laundering.
8.3. We reserve the right to request photo ID, address confirmation or perform additional verification procedures (request your selfie, arrange a verification call etc.) for the purpose of identity verification prior to granting any withdrawals from your Account. We also reserve our rights to perform identity verification at any time during the lifetime of your relationship with us.
8.4 All Verification documents must be submitted with 336 hours or 14 days – otherwise your withdrawal will be reversed into your account until such time that you can provide the required documentation.
8.4. All withdrawals must be made to the original debit, credit card, bank account, method of payment used to make the payment to your Account. We may, and always at our own discretion, allow you to withdraw to a payment method from which your original deposit did not originate. This will always be subject to additional security checks.
8.5. Should you wish to withdraw funds, but your account is either inaccessible, dormant, locked or closed, please contact our Customer Service Department.
8.6. Please note that we cannot guarantee successful processing of withdrawals or refunds in the event if you breach the Restricted use policy stated in Clauses 3.3 and 4.
8.7. All withdrawals below US$2,500 (or the equivalent in your account currency) will be paid to a Player in a lump sum. For withdrawals greater than US$ 2,500 (or the equivalent in your account currency) the total amount will be paid out in instalments but to a maximum of US$10,000 (depending on the relevant tier that the Player is on).
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8.8. The minimum withdrawal amount is US$100 (or the equivalent in your account currency), and there is a service fee of between US$0 and US$30 (or the equivalent in your account currency) per transaction applicable. This will vary depending on size of withdrawal and processor used.
- Bitcoin – US$0.00 (or the equivalent in your account currency) Fees – Up to three [3] Business days once payment is processed.
- Wire Transfer – US$20 (or the equivalent in your account currency) Fees – Up to five [5] Business days once payment is processed.
9. Payment Transactions and Processors 9.1. You are fully responsible for paying all monies owed to us. You must make all payments to us in good faith and not attempt to reverse a payment made or take any action which will cause such payment to be reversed by a third party to avoid a liability legitimately incurred. You will reimburse us for any chargebacks, denial, or reversal of payment you make, and any loss suffered by us as a consequence thereof. We reserve the right to also impose an administration fee of US$ 50, or currency equivalent per charge-back, denial or reversal of payment you make.
9.2. We reserve the right to use third party electronic payment processors and or merchant banks to process payments made by you and you agree to be bound by their terms and conditions providing they are made aware to you and those terms do not conflict with these Terms.
9.3. All transactions made on our site might be checked to prevent money laundering or terrorism financing activity. Suspicious transactions will be reported to the relevant authority.
10. System Interruptions & Errors 10.1. We are not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the game play. We are not liable for any acts or omissions made by your internet service provider or any third party with whom you have contracted to gain access to the server that hosts the Casino Website. Software and Services are provided 'as is' and the Casino makes no warranties or representations, whether express or implied (whether by law, statute, or otherwise) including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, completeness or accuracy of the Software/Services or infringement of applicable laws and regulations. The entire risk as to the use, quality, and performance of the Software/Services rests on you.
10.2. We shall not be liable for computer malfunctions, failure of telecommunications service or Internet connections nor attempts by you to participate in games by methods, means, or ways not intended by us. You are solely responsible for any telecommunications devices and services utilized by you to participate on the Casino Websites.
10.3. We make no warranty that the Software or Services will meet your requirements, be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the Software or server that makes it available are free from viruses or bugs or represents that the full functionality, accuracy, and reliability of the Software or Services as to results or accuracy of any information obtained by you. In the event of systems or communications errors relating to the generation of random numbers, bet settlement, or other element of the Services, the Casino Group will not be liable to you as a result of any such errors and we reserve the right to void all bets on the draws in question.
10.4. We cannot guarantee that the Services will never be faulty, but we will correct reported faults as soon as we reasonably can. If a fault occurs, you should report the fault to Customer Support.
10.5. We shall accept no liability for any damages or losses, including loss of winnings, which are deemed or alleged to have arisen out of or in connection with the Casino Websites or the Services; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the site or its content or any errors or omissions in content or any other factors beyond the control of the Casino.
10.6. We reserve the right to refuse or limit any wager(s) at our sole discretion for any reason whatsoever. In circumstances where a stake is deemed to be or is declared void by us at our discretion, any sum deducted from your Account with respect to that stake or wager shall be credited to your Account. Wagers shall only be valid if accepted by our server and subject to the Agreement. Until acceptance, no communications from you shall be binding on us and all information displayed on this site constitutes an invitation to play only. Malfunction (whether on a website or your equipment) voids all pays and plays. Should we determine to waive a rule in the interest of fair play to you, it shall only be for that instant and shall not set a precedent for the future.
10.7. The Casino reserves the right to void any winnings that were obtained as a result of hardware/software error or malfunction. Players found abusing such errors/malfunctions are subject to having their Account closed and any deposits and/or winnings forfeited. In the event of a Website system malfunction all bets are void. The Casino reserves the right to suspend, modify or remove or add to the Casino Websites any games or software at its sole discretion with immediate effect and without notice. We shall not be liable to you for any loss suffered by you resulting from any changes made or for any modification or suspension of or discontinuance of the Software or Services and you shall have no claims against the Casino in such regard.
10.8. We may temporarily suspend the whole or any part of the Services for any reason at our sole discretion. We may, but shall not be obliged to, give you as much notice as is reasonably practicable of such suspension. We will restore the Services, as soon as is reasonably practicable, after such temporary suspension. The Casino shall not be liable to you for any loss suffered by you resulting from any such suspension and you shall have no claims against the Casino Group in such regard.
10.9. In the event of a Casino Website system malfunction all wagers are void. Refunds may be given solely at the discretion of Casino management. Where a manifest error, mistake or system failure results in incorrect odds, lines or handicaps taken in a bet, the bet, or that part of the bet if it is a multiple bet/parlay, will be null and void.
10.10. We have the right to recover from you any amount overpaid and to adjust your Account to rectify any mistake. An example of such a mistake might be where a price is incorrect or where we enter a result of an event incorrectly. If there are insufficient funds in your Account, we may demand that you pay us the relevant outstanding amount relating to any erroneous bets or wagers. Accordingly, we reserve the right to cancel, reduce or delete any pending plays, whether placed with funds resulting from the error or not.
11. Rules of Play, refunds, Bonus and cancellations 11.1. The winner of an event will be determined on the date of the event's settlement, and we will not recognize protested or overturned decisions for wagering purposes.
11.2. All results posted shall be final after 72 hours and no queries will be entertained after that period of time. Within 72 hours after results are posted, we will only reset/correct the results due to human error, system error or mistakes made by the referring results source.
11.3. Customers are solely responsible for their own Account transactions. Once a transaction is complete, it cannot be changed. We do not take responsibility for missing or duplicate wagers made by the Customer and will not entertain discrepancy requests because a play is missing or duplicated. Customers may review their transactions in their Account section of the site after each session to ensure all requested wagers were accepted.
11.4. Company reserves the right to remove markets and any products from the Website.
Key Points Summary
- Minimum Age: You must be at least 18 years old to register and play
- Account Responsibility: You are responsible for maintaining account security
- Bonus Terms: All bonuses are subject to specific wagering requirements
- Withdrawal Conditions: Verification may be required before processing withdrawals
- Fair Gaming: All games use certified random number generators
- Legal Compliance: You must comply with local gambling laws and regulations
Contact Information
For questions regarding these Terms and Conditions, please contact TreasureMile customer support through the available channels on our official website.